Homes and Property

How to get a council tax rebate

By Lucy Tobin
In the rush to band homes when the tax was launched in 1991, many properties were categorised by council staff driving along residential streets guessing what each home was worth. That led to huge errors, with many homes put in the wrong band.

Now, the Valuation Office Agency’s website means you can easily check your banding. If it’s wrong, you can both cut the cost of your current bill and receive back-dated refunds.

How to challenge your home’s banding and get a refund
The place to go is the Valuation Office Agency's (VOA) website: voa.gov.uk. Enter your postcode and compare your banding with similar houses nearby. There are eight valuation levels, from Band A (the lowest) to Band H.

If you find your property’s rate is higher than that of similar neighbouring properties, you may have a case. You’ll need to contact the VOA by phone on 0845 602 1507 to state your findings.

But watch out for rogue cold-callers who are currently contacting homeowners and offering to carry out the checks on their behalf. This is not illegal, but it is unnecessary because they will take a cut if they are successful and you can do it yourself, easily and for free.

If your banding looks correct, there are other ways to secure discounts. Council tax bills assume two adults occupy the property as their main home, so single people can receive a discount of 25 per cent.

Furnished holiday homes will also receive a discount, mostly at 10 per cent but it’s as high as 50 per cent for some. Those on benefits or with some disabilities may also eligible for discounts.



  • Not even the best tenants come with a guarantee

    The accidental landlord discovers that things can go badly wrong no matter how thoroughly you vet your renters.

  • Farmer is milking me for road repairs

    At my weekend house we have a right of way over a private road owned by a local farmer. The farmer has asked me to contribute half the cost of resurfacing the road, however farm traffic use it far more regularly. What can I do?

  • Diary of an estate agent

    This week's agent gets the silent treatment while being shown round a minimalist loft apartment in Camden by… a mime artist.

  • London’s epidemic of discounting

    A combination of greedy sellers, nervous buyers and unscrupulous estate agents who promise sky-high prices in order to tempt clients, is being blamed for an epidemic of discounting in the London property market, where a third of all homes for sale have had their original asking price slashed.

  • There is such a thing as a VAT-free lunch

    Shop savvily and you can still avoid VAT in some areas — when buying clothes, holidays and presents, for example. But start with a VAT-free lunch — by making it yourself.


Advertisement

Sign up for our e-newsletter

Sign up for weekly property news, design trends, decorating & gardening tips, offers and giveaways...

Terms & conditions (Usual opt-out rules apply)

Thank you for signing up

We hope you enjoy the H&P weekly e-newsletter,
which will be delivered to your inbox every Wednesday,
starting soon.

Terms & conditions (Usual opt-out rules apply)

Please try again

Sorry, your email address was entered incorrectly. Please click here to try again.

Terms & conditions (Usual opt-out rules apply)




*