Diary of an estate agent

Caffeine, chocolate and a friendly cat save our agent's busy week
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Diary of an estate agent cartoon
© Weef


Valuations: three (v good); viewings: four; telephone calls: a gazillion; cups of coffee by 11am: three (bad).
Coffee in hand, I'm ready to face the day. Mine starts with a meeting: "The Good, The Bad, and the Ugly" - or our look at the week ahead. I make calls to find out how the weekend viewings have gone, and keep my fingers crossed for an offer. Three valuations keep me busy but I also have four fairly positive viewings in between. Not a bad start to the week.


Offers: two (v v good); viewings: five; cups of coffee by 9am: two.
The coffee count before 9am is rocketing, but an early morning meeting requires the hit. Mark regales us with stories from the country arm of our department. I nip to the council planning office to research two properties coming to the market next month, and grab another espresso on my way back. My afternoon is filled with viewings, two of which are really positive - surely one will make an offer?


Offers: one (I wasn't wrong); viewings: two; business lunch: one; cups of coffee: too many to count.
I take a call from the lady who viewed with me yesterday. She loved it, just as I thought she might. Instinct is still an important tool in this business. She offers the asking price - the vendor is delighted.

I go along to the Verulam business lunch - it's a chance to network. I go straight on to a valuation. The house is fantastic, and I know I have buyers for it, but the owner's cat has taken up residence on top of my paperwork, and it's not budging. Finally, I retrieve the file, and make my way back to the office.

Deborah is over-excited on the phone to head office, discussing our recent National Open House Day. I reach my desk and settle in to phone potential buyers about a new instruction. Oliver keeps me supplied with chocolate - he knows I'm going to be working late.


New instructions: two (success from Monday); brochures to write: two; valuations: one; hours spent progressing sales: one and a half.
It's always exciting to win instructions, but these are a particular victory as we pitched against several other agents and they'll be envious. I'm at a development site this morning, but the afternoon brings a real treat - a beautiful Edwardian town house, with immaculate interior and a charming garden, and its close to the centre of the city. I'm itching with excitement when I get back to the office to write the report. I really want this one.


Exchanges: two; viewings: six; cups of coffee: three; gin and tonics: several.
The time spent on the phone yesterday paid off - two houses that we had in a chain have exchanged. By six o'clock I have two happy vendors, two happy purchasers, and a happy team sitting around me in the pub as I sip a very well-earned drink - it's been a busy week, but successful. My aching feet tell me that I've walked miles. Time to recharge, I think.

Rozanne Edwards is an Associate in Strutt & Parker's St Albans office (01727 840 285).

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