Diary of an estate agent

Our Knightsbridge agent finds herself faced with a penthouse leak and a sun loving beauty bearing all
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What a fantastic start to the week. As I walk into the office I get a call from the landlord of a property on Sloane Street who has had the place on the market for three months with another agent, with no success.

We head down to the flat straight away and instantly realise why there have been no takers. Despite it being a desirable property, it has been priced far too high.

After a persuasive chat with the landlord he comes round to our way of thinking - and we relaunch it this evening.


Three requests have come through overnight to view the Sloane Street property today. I then get a call to see a gorgeous flat in one of the smartest squares in Knightsbridge.

The flat has been transformed from a bland, three-bedroom, run-of-the-mill property into something chic. Gone are the billowing swathes of chintzy window dressings, replaced with electronic blinds. The difference this minimalist look makes is outstanding in terms of light and space. The place looks incredible but maybe the double-size, see-through bath overlooking the garden square is not everybody's cup of tea.


My colleague Nina and I take a trip up to our development in Dover Street, which we first started work on over four years ago with our commercial department. We were all there from day one, walking around the site with hard hats and bursting with ideas.

In total there are 12 flats in the residential building, and currently nine are now let with three available. On entering the penthouse, we are instantly met with a problem; there has been a leak from the air-conditioning units. After many frantic phone calls to the porter he comes back with three quotes from contactors who can do the work before Nina's second viewing tomorrow at 3pm.


With the weather heating up, the demand for gardens or roof gardens is high. I meet an applicant at a property and the viewing is going well. I'm saving the "pièce de résistance" until the end - a large roof terrace with views of the London Eye and the City.

As I confidently swing back the door we are met with the unexpected sight of the current tenant working on her "all-over tan". I am not sure who is more shocked - the tenant or me. Certainly not the applicant, as he puts in an asking-price offer as soon as we leave.


Busy day today. We have had a very good offer on a flat in Cadogan Place. However, the new tenants want it unfurnished - when the flat is fully furnished (the opposite requirement of my applicant yesterday).

The offer is so good that I spend the morning at the flat for the landlord getting quotes from three different removal companies. The landlord accepts the offer on the basis of the quotes for storage being so low. A fantastic offer also comes in, and is accepted, on one of the Dover Street flats. We receive a call from one of our favourite landlords - they are on their way to the UK and would like to take us out for a drink next week. Now that's what I call a nice landlord.

Gemma Royle is lettings associate at Strutt & Parker's Knightsbridge office (020 7235 9959)

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