Diary of a London estate agent: Fulham

Our lettings department is full steam ahead with new instructions and offers. After all that work I deserve a medal.
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Even the rain beating against the window of our office in Fulham Road can’t dampen our spirits, following a busy day of Saturday viewings that results in a string of offers today — and the first deal for our newest recruit.
After agreeing a price adjustment on a three-bedroom flat in Fulham Broadway with a client, we receive a flurry of phone calls and manage to book 10 viewings within a couple of hours.
I then set off for my first appraisal of the day — an immaculately refurbished top-floor flat — but I instantly regret wearing heels for what feels like a climb to the summit. I pause for breath to appreciate the view across Queen’s Club Gardens — and make a mental note to cancel my gym session.
The day starts triumphantly. We win the instruction on the top-floor flat, along with that of a beautifully renovated family house in the Peterborough Estate. Within minutes of announcing the news to my team, they hit the phones to arrange viewings with tenants.
Business draws to a close for the day and we make our way in convoy to South Kensington. As the exclusive UK affiliate of Christie’s International Real Estate, we are excited to be attending one of the auction house’s late-night events exploring art, interior design and collecting, which we are sponsoring.
Tonight’s Old and New exhibition features sabre-toothed tiger skulls, woolly mammoth tusks and medals awarded to Antarctic explorer Sir Ernest Shackleton.
Running in and out of the office on appointments really makes the day fly by. The positive energy among the team is contagious — I hear the words “This is my week” muttered as another offer comes through the door and, just like clockwork, the price reduction on the flat in Fulham Broadway is a success and another offer is agreed.

They say that in showbusiness, you should never work with children or animals. Well, today seems to prove it is also true in this business.
My first appointment is at a house in Farm Lane, revaluing it for a relaunch. The tenants’ children are boisterous and, much to their parents’ annoyance, pull out all the toys that are carefully stored away in boxes and proceed to show them to me, thinking I am here to keep them entertained. They are disappointed when I ignore Thomas the Tank Engine bashing against my feet.
Moving to my next appointment, I have an utterly delightful and endlessly energetic puppy to contend with. I try desperately to remain professional while it jumps up to lick my face, chew my fingers and destroy my pen. I manage to stay calm. Me 1, Puppy 0.
Our end-of-week meeting with the property management team to discuss maintenance issues across the portfolio is disturbed by a colleague in his socks, looking mortified and carrying his shoes at arm’s length.
He has just discovered he stepped in “something nasty” while on a tour with a client and only noticed when they got into his car. Thankfully, it’s nothing a change of clothes and shoes can’t fix, and he is back out to continue the tour within minutes.
The fascination with Fulham’s Parrot Man never tires. He walks past the window twice a day with a Hyacinth Macaw resting on each shoulder. The birds are free to fly if they choose, but they never do.
Friday afternoon is fast approaching, so no time for distractions before the weekend. I am already mentally selecting which tipple will be first. 
  • Stephanie Nash is head of Fulham lettings at Strutt & Parker (020 7731 7100).

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