Keatons, Hackney
Not all Estate Agents are the same
From the first moment you enter any of our offices you will experience the Keatons difference. All our offices are presented to the highest of standards and situated in the most prominent locations within each of the areas that we cover, which enables us to attract an extremely high volume of quality clients.
Typically our offices and sales teams are 30% larger than our next best competitor, which in turn means you the customer have a larger team of dedicated people working for you. Transporting information to clients as quickly as possible is critical to the successful marketing of any property and for this reason we have invested heavily into I.T. by ensuring that all offices are fully computerised, giving our consultants the ability to e-mail prospective applicants property details in a matter of seconds.
Professional marketing
Presenting your property in the best possible way is essential. Therefore we produce high quality full colour particulars with a selection of carefully chosen photos and a helpful floor plan showing how your property is laid out.
Keatons has one of the most sophisticated marketing programmes in the business which encompasses the highest quality local papers, extensive mail drops, national advertising in publications such as the Evening Standard and our own exclusive and highly successful publication ‘The Property Portfolio’ which is delivered regularly to over 70,000 homes. Keatons.com is one of the most advanced property websites around, allowing customers the opportunity to browse swiftly through full property details including quality photos, floor plans and location maps.
Dedication to honest customer service
Communication is a vital ingredient to a successful relationship with your agent, so we devote much of our time keeping clients regularly informed of our progress, discussing issues and conveying viewing feedback as well as offering our advice.
We don’t shirk the difficult calls either - if things aren’t going as they should be, we will analyse the problem, discuss the best course of action with you and then implement the relevant solution.
Finally, we understand that recommendations are an essential part of any good business and therefore will adhere to making your experience with us as smooth as possible, so that you feel comfortable recommending us to both your friends and family, or indeed using us yourself again in the future.