1stavenue
Hands up who likes Estate Agents -
You will after you've sold your house with us!
These are just a few of the rules we live by to ensure this comes true...
Trust
Not a lot of this floating around the industry - according to the BBC & OFT: We aim to be more transparent and do our best to win you over.
Value For Money
We want to earn our fee. It’s important to us that you get the service that you deserve.
Quality Of Service
'No-ones called me back!' - sound familiar? Just one of the problems many customers of other agents face. Whether you’re buying or selling we will keep you up to date and ensure that you are treated with the respect you deserve.
Integrity
No spin, no nonsense, no excuses .... just the plain facts in plain English!
Communication
The number one all time complaint - it can drive you to the brink of madness when you feel like no one is even acknowledging your existence. We use as many channels as we can to communicate - and we even ask how you would prefer us to talk to you - that’s because we value you. So you choose - E-mail, post, phone (home, work or mobile), fax.
And, if you’re selling your house you’ll have your own internet account where you can keep up to date with your property file - (actions taken, viewings booked, marketing etc). Everything we’ve invested in at 1st Avenue is to ensure you - the customer - are at the centre of everything we do.